A FATHER'S STORY OF SUPPORTING HIS SON AND BROTHER

Exchange Extra is proud to share the powerful story of one of our colleagues, John Mortlock, occupational health and safety specialist, who has experienced first-hand the realities of living with someone who is neurodivergent — both as a parent and a sibling.

John's son, Jayme, is a remarkable 21-year-old who navigates life with autism, ADHD, and a rare medical condition called haemophilia — a disorder where the blood doesn’t clot properly. Despite these challenges, Jayme maintains a strict routine, often immersing himself in his passion for public transport. Whether it's simulating train routes on his Xbox or memorising every London station and bus route, Jayme's unique interests highlight his incredible memory and dedication.

Living with haemophilia adds an extra layer of complexity to Jayme’s life. He has to self-inject medication three times a week — a responsibility he took on at just 12 years old after John's wife Claire had to learn how to administer the injections before teaching Jayme. His parents are now encouraging him to manage his medication deliveries independently, preparing him for a future where he can confidently take care of himself. “We won’t be around forever,” John says, “so we want to make sure Jayme has the skills he needs to live independently.”

Finding employment has proven challenging, especially since Jayme finds it difficult to work in public-facing roles. However, he dreams of working in the railway industry, where his vast knowledge of train routes and timetables could be a real asset. “He knows every station, every route — step-free options, the quickest transfers — you name it. If only someone could see his potential.”

Lessons from a lifetime of understanding
John's personal journey with his son isn’t the only experience he has with neurodiversity. Growing up with his brother, Peter, who has the mental age of a seven-year-old taught him patience and empathy. “At first, I didn’t understand why my brother was different,” he recalls. “But as I got older, my father helped me see that he wasn’t misbehaving — his brain just worked differently. It wasn’t easy, but it shaped how I now support my son.”

Interestingly, despite their differences — with his brother being loud and excitable and Jayme preferring quiet environments — the two have developed a special bond. “Jayme somehow understands that his uncle is loud, but he copes well. It’s a relationship built on mutual understanding.

"Despite being complete opposites, Jayme and Peter have a strong bond. They speak on the phone most weekends and spend time together during the holidays. It’s clear they truly value their relationship."

Challenging misconceptions
One of the most frustrating aspects of raising a neurodivergent child, he says, is the constant battle against misconceptions. “People assume autism or ADHD is just bad behaviour — that kids will ‘grow out of it.’ That couldn’t be further from the truth. These are developmental conditions that affect how a person interacts with the world. It’s not something they can switch off.”

Creating a more inclusive workplace
So, how can we, as a workplace, do better? John believes it starts with education. “We need to prioritise awareness about neurodiversity and disabilities. It’s about nurturing open communication, creating accessible environments, and actively recruiting diverse talent. People like Jayme have so much to offer — but they need the opportunity to step through the door.”

John also emphasises the importance of listening — not just to neurodivergent individuals but to their families. “Every person’s experience is unique. Understanding someone’s boundaries, communication style, and routines is key. Patience and empathy go a long way.”

A final message: ‘You’re not alone’
When asked what message he wants people to take away about living with neurodiversity and medical challenges, John's answer is clear: “Understand the individual’s needs and patterns. Be patient, seek advice, and remember — you are not alone. There are so many others facing similar journeys, and there’s always help available. Neurodivergent individuals often have exceptional strengths — sometimes with higher IQs than most — so be kind, supportive, and open-minded.”

As a company, we’re committed to continuing these important conversations and ensuring that everyone — regardless of their neurological or physical differences — feels seen, heard, and valued.

Let’s keep listening and learning.