SEVEN REASONS WHY IVU IS A GAMECHANGER FOR OUR BUSINESS
What is IVU, and how will it help us now it’s live? Control systems and projects manager, Jane Bunyan, and PMO manager, Oyinda Odusanya explain…
1 It’s many systems rolled into one
IVU is an IT system with the power to transform how we run parts of our business. Where we used to have separate systems for key tasks, IVU brings these together, offering real-time roster and fleet information in one connected hub. It upgrades a number of manual processes, reducing errors and saving time.
2 It streamlines day-to-day work for colleagues
IVU provides better information on everything from rostering, to fleet maintenance records and diagrams. That means it will be a great help for driver managers, train planners, driver resource managers, control colleagues, fleet control managers and others in planning and running our services.
3 Our service to the public will improve
It also enables us to log, track and manage disruption more accurately.
4 Rostering becomes more efficient
The way information is collected and shared with IVU, means the various employment terms across the business as well as things like driver competencies and hours worked can be factored in when rostering is arranged. Driver managers can easily access the information without relying on paperwork and phone calls.
5 Even booking leave becomes easier
IVU will also be replacing some HR and payroll systems it means processes for control and other frontline teams booking leave are becoming simpler, while the risk of payroll errors is reduced.
6 It’s the result of some terrific teamwork
The rollout of IVU was ARL’s biggest ever technology change programme and that called for some cross-business collaboration. Control, train planning, rostering, traincare, fleet and payroll colleagues had input. As well as enabling key users to have a say, it helped to highlight gaps in processes and ensure these were addressed with IVU.
7 It’s already had great feedback
Here’s what colleagues have said:
“Previously, the process for booking annual leave was drawn-out and manual – now everything is within one system. Beyond the benefits to our team, it has an environmental impact as it’s reduced paperwork.”
“IVU is a stark contrast to the rolling stock allocation system we were using before – there were times when it simply didn’t work.”
“The fleet team can now keep track of where units are and manage them into relevant maintenance facilities. We can also obtain more accurate mileage data.”
“IVU gives us the most up-to-date information, so we can respond to disruption quickly and deliver an even greater level of service to our customers.”
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